Turning resistance into cooperation — for toddlers (and trainees)
Principle of “Shared Control"
Offer bounded choices — people want to feel in control, even within limits. Instead of demanding compliance, you create cooperation by sharing control.
flowchart TD
A[Christmas] -->|Get money| B(Go shopping)
B --> C{Let me think}
C -->|One| D[Laptop]
C -->|Two| E[iPhone]
C -->|Three| F[fa:fa-car Car]
Learning outcomes
By the end of the 3-min training challenge, participants will be able to use the “Shared Control” approach to turn a direct command into a choice that encourages cooperation - just like when negotiating with a toddler.